By Robert Riguaux
Will a robot replace you at work? The odds, increasingly, say yes.
The good news is that one recent analysis of the job with a 99 percent chance to be replaced by a machine is … telemarketer. There is admittedly some personal delight in learning that.
I also now understand why parents always cherish the idea that their kid wanted to be a doctor. Not for the prestige or money but for job security. The same analysis gives only a 0.4 percent chance a robot will replace that occupation.
If you keep up on the chatter about the future of work, it’s tough to avoid the buzz about a new wave of automated machines and robots empowered with advanced artificial intelligence. (We’re way past the Roomba automated vacuum cleaner from iRobot, folks.) Next-generation robots will begin to take over not just blue-collar, repetitive-motion jobs, but also white-collar occupations like bankers and, yes, even fashion models.
You may have heard this line of conversation, as I have, in recent weeks. It goes like this:
If we eventually shift to driverless (automated) cars (goodbye, taxi drivers), then in theory we’ll have far fewer collisions (see ya, auto repair shops), ambulance calls (farewell, emergency med techs), less need for auto coverage (so long, insurance agents), attorneys (adios, personal injury lawyers) and certainly their overwhelming barrage of radio and TV ads (adieu, advertising agencies). These jobs won’t disappear entirely, but the growth of work opportunities in these occupations will undoubtedly shrivel.
Versions of this ripple effect from a robotic revolution are going on all around us. We just don’t always recognize it for what it is.
At direct mail marketer Valpak’s building along I-275 in St. Petersburg, one of the most automated materials handling systems in the world stuffs blue envelopes with coupons.
In downtown Tampa at USF Health’s Center for Advanced Medical Learning and Simulation (better known as CAMLS), visiting surgeons can learn robotic surgical techniques.
And some financial advisory firms are easing into the burgeoning automated investment management business — better known as robo-advising. It’s about providing clients with automated investing services that let algorithms do the work of financial advisers, assuring quality control in investment advice without the need to hire more expensive people.
Last year, Aloft Hotels announced an unusual hire at its California location: a robotic butler, or a Botlr, that can deliver room service to its guests.
This is just the beginning.
Two Oxford researchers recently analyzed the skills required for more than 700 different occupations to determine how many would be susceptible to automation in the near future. The news, says an article inthe Atlantic magazine last month, “was not good.” The two concluded that machines are likely to take over 47 percent of today’s jobs within a few decades.
That’s the same analysis that says telemarketers, umpires, lending officers, fashion models, restaurant cooks and manicurists are among many professions that have a 94 percent or higher risk of being replaced by a machine.
Conversely, teachers of younger kids, doctors, occupational therapists and clinical counselors all run a very low risk — less than 1 percent — of a robot taking their jobs, according to this analysis. How did they determine who was more or less at risk? Some aspects of a job are easier to automate than others. It all depends on the tasks.
If your job requires you to be creative, to squeeze into small spaces, to personally help someone or to demonstrate negotiation skills, it’s unlikely a machine will replace you.
The trick, of course, is that robots, automated systems and the rise of algorithms — step-by-step procedures for solving a problem or accomplishing some task by a computer — are getting more capable at a faster clip than human beings are improving their skills. Just look at smartphones and the number of apps we are all so happy to rely on.
Job hunters today, especially younger adults trying to find work at busy companies, must already get by algorithms used to initially screen the thousands of resumes sent online. Certain words or phrases indicating specific job skills, for example, may open the digital door enough to eventually reach a human and possibly an interview. Use the wrong word or phrase and you may be out of luck.
Part of the recent buzz over the coming robot invasion into the workplaces is because of a new book written by Silicon Valley entrepreneur Martin Ford. Rise of the Robots: Technology and the Threat of a Jobless Future tells how the use of robots is about to dramatically increase, in part because technology has at last created a standard operating platform — like Android for smartphones or Windows for computers — that can now be built upon efficiently.
“We are at the leading edge of a wave of innovation that will ultimately produce robots geared toward nearly every conceivable commercial, industrial and consumer task,” Ford writes. Robots may even help reduce jobs being outsourced overseas because adding more robots to factories will reduce costs and make U.S.-based facilities more competitive. Ford calls this potential trend “factory re-shoring.”